Privacy Policy
Keja.co.ke ("we", "our", or "the Platform") is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you access or use Keja.co.ke.
1. Acceptance of This Policy
By using Keja.co.ke, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue using the platform.
2. Information We Collect
We collect the following categories of information:
2.1 Personal Information
- Full name
- Phone number
- Email address
- Location information provided by you
- User account login details
2.2 Property Listing Information
- Property details (location, price, photos, description)
- Ownership or agent details provided by the user
2.3 Automatic Data Collection
When you use Keja.co.ke, we may automatically collect:
- Device information (IP address, browser type, device type)
- Log data (pages visited, time spent, actions taken)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your data to:
- Create and manage your user account
- Display and promote your property listings
- Facilitate communication between buyers, sellers, landlords, and agents
- Improve our platform, services, and user experience
- Prevent fraud, misuse, and illegal activities
- Respond to customer support requests
- Send notifications, alerts, and updates related to the platform
4. Legal Basis for Processing
We process your information based on the following legal grounds:
- User consent
- Contractual obligations (e.g., when posting or responding to listings)
- Legitimate interests such as improving platform security and usability
- Compliance with Kenyan laws and regulations
5. Sharing of Information
We do not sell your personal information. We may share your information only under the following circumstances:
5.1 With Other Users
When you post a listing, your contact details may be visible to buyers, tenants, or agents.
5.2 With Service Providers
We may use external companies for:
- Hosting
- Analytics
- Customer support
These providers are required to protect your data.
5.3 For Legal Reasons
We may disclose Information when required by:
- Court orders
- Government authorities
- Legal compliance or enforcement
6. Data Storage and Security
We implement strong administrative, technical, and physical safeguards to protect your information from:
- Unauthorized access
- Loss or theft
- Alteration
- Misuse
However, no system is 100% secure. Users should also take steps to protect their login credentials.
7. Data Retention
We retain your information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
You may request deletion of your account and personal data at any time.
8. Your Rights
Depending on Kenyan law, you may have the right to:
- Access your personal data
- Update or correct your information
- Request deletion of your data
- Withdraw consent for non-essential data processing
- Limit data sharing
Requests may be submitted via our support email.
9. Cookies and Tracking Technologies
We use cookies to:
- Improve user experience
- Analyze platform usage
- Remember your preferences
You may disable cookies in your browser, but some features may not work correctly.
10. Children’s Privacy
Keja.co.ke is not intended for children under 18 years. We do not knowingly collect data from minors.
11. Third-Party Links
Keja.co.ke may contain links to external websites. We are not responsible for the privacy practices of third parties.
12. Changes to This Policy
We may update this Privacy Policy periodically. Continued use of the platform means you accept the updated terms.
13. Contact Information
For questions or data-related requests, contact us at:
- Support Email: info@keja.co.ke
- Phone: +254 722 553 555
- Company: G & J KEJA MARKETPLACE LTD
By using Keja.co.ke, you consent to the practices described in this Privacy Policy.